Diploma of Community Services CHC52015

Diploma of Community services header tag for the web site showing two ladies talking about community services work

The Diploma of Community Services offers a diverse range of job opportunities that will enable you to make a difference in many people’s lives.

This Diploma addresses roles that usually involve service delivery, as direct client work or community education and development projects as well as the option to undertake a case management stream.

Upon completion of the Diploma of Community Services, you’ll be able to work for community services organisations, not-for-profit organisations, and government departments. You will also be able to apply for supervisory and leadership positions.

Studying for your Diploma of Community Services with Skills Training Australia offers many benefits to you:

 

  •  We have some of the best placement partnerships in Victoria

We have connections to some of the best community services organisations in the country. When it comes time to undertake placement, if can’t access it through your current employer, we may be able assist you in finding placement that’s the right fit for you. We strive to supply placements for our students within the metropolitan area.

  •  Our campus locations make studying near home easier

We have a long established campus in Knox and a brand new campus in the heart of Melbourne CBD a short walk from Southern Cross station.

  •  Our fees are highly competitive for comparable quality courses

We provide fee-for-service places for the Diploma of Community Services. Please speak to a student engagement team member for more information.

  •  Regular course Intakes are available throughout the year

We offer regular course intakes throughout the year. All of our training courses are delivered during school terms to accommodate all lifestyles.

  •  Our staff are passionate about Community Services

You can be comfortable knowing that you are learning industry best practice, as your trainers are still active in the Community Services sector. Through this ongoing engagement we see changes in the industry as they occur; this constant monitoring allows us to improve our courses to make sure that what you are studying is as relevant and up-to-date as possible.                                                                                  

  • Our state-of-the-art campuses are designed around our students

We focus on your success while you study with us, providing comfortable, uncrowded training spaces, and dedicated assistance during your course.


Prerequisites

Whilst there is no entry requirements into the Diploma of Community Services qualification we need to ensure a candidate has sufficient relevant experience and knowledge of community work and/or community services to indicate likely success at this level of qualification. They must also be able to demonstrate a firm grasp of language, literacy, technical and other skills to pass the course.

Is this course right for you?

We encourage you to have a passion for the community services industry and to understand the requirements of a community services worker working at a Diploma level.  You need to be compassionate, empathetic, and hard working.

Once you have your qualification, you may also be able to:

• Manage, co-ordinating and deliver person-centred services to individuals, groups and communities.
• Work autonomously under broad directions from senior management.
• Providing direct support to individuals or groups of individuals.
• Supervise other workers and volunteers. And coordinate the development of new business opportunities.

There are many positive aspects to this role, and it also offers some challenging aspects. Knowing both will help you make an informed decision about whether this is the right career path for you.

Police Check and Working with Children Checks

In most cases, it will be a requirement of your placement provider that you undertake a Police Check and a Working with Children Check. Both checks generally need to be clear to allow you to go on placement. Where a student has been identified as having a disclosable outcome, it is up to the student to contact the Training Manager should they wish to disclose the outcome and discuss.

Placement is a mandatory requirement of all of our courses failure to undertake placement will result in not passing the course. Obtaining these checks, and any cost associated with applying for them, is your responsibility. They need to be current and must be obtained prior to your first day of placement - they will need to be sighted by your placement supervisor and/or the manager you are reporting to.

Course Structure

To obtain the qualification in Diploma of Community Services , students must complete 16 units of competency, and be competent in the practical delivery of the course, obtained over 200 hrs of practical placement.

Students may elect to go on to do the case management specialisation at the end of the course.

Delivery Models

Skills Training Australia offer a number of different delivery models to assist students and businesses in getting the outcomes they desire. We recognise that all individuals learn in different ways, so we have designed various models to cater for the needs of industry. Skills Training offer the following learning models for the Diploma of Community Services:

Classroom Program - Is delivered 1 day a week over 6 school terms within a classroom setting, or as 2 evening a week over 6 school terms.This course will also require you to put in between 10-15 hours per week of your own time to complete assessments.

On-the-job training / Traineeships - This program is designed to work with your current employer. This will allow you to have the program delivered to you in a supported work environment. A training plan will be created, in conjunction with you and your employer, highlighting the course schedule and requirements. You MUST be already employed in the industry and meet traineeship requirements to be eligible for this model.

Delivery Locations

The qualification can be delivered at a Skills Training Australia campus or at your place of employment.

Work Placement

A minimum of 200 hrs of work placement is required for this qualification.

Placement must be undertaken, and must be signed off by a workplace supervisor/mentor. Placement is traditionally unpaid.

If you are employed and undertaking a traineeship, work placement can be negotiated as part of your normal working duties. This must be approved by your employer and will be monitored by your Skills Training Australia Trainer and Assessor.

Career Options

Once you have completed your Diploma of Community Services, you can apply for a range of different positions, including:

Aboriginal Housing Worker

Aboriginal Neighbourhood House Coordinator

Assistant Community Services Worker

Assistant Community Worker

Care Team Leader

Case Coordinator (Community Services)

Case Coordinator (Disability)

Community Access Coordinator

Community Care Manager

Community Development Worker for Social Housing

Community Housing Resources Worker

Community Housing Worker

Community Program Coordinator

Community Recreation Coordinator

Community Services Coordinator

Community Work Coordinator

Community Worker

Coordinator of Volunteer Work

Disability Team Leader

Early Intervention Worker

Family Services Coordinator

Family Support Worker

Housing Assistant

Housing Manager

Pastoral Care Counsellor

Pastoral Care Worker

Senior Youth Worker

Support Facilitator (Community Services)

Support Facilitator (Disability)

Team Leader

Welfare Support Worker

Youth Housing Support Worker

Further Education Pathways

On successful completion of the Diploma of Community Services, participants are able to apply with Skills Training Australia for courses in:

Community Development Manager- CHC62015 Advanced Diploma of Community Sector Management

The Diploma of Community Services is made up of 16 Units

A student may undertake:
Diploma of Community Services

Or with a 'specialisation stream':
Diploma of Community Services (Case Management)

Diploma of Community Services
CHCCOM003   Develop workplace communication strategies
CHCLEG003     Manage legal and ethical compliance
HLTWHS004    Manage work health and safety
CHCDIV003     Manage and promote diversity
CHCDEV002    Analyse impacts of sociological factors on clients in community work and services
CHCCCS007     Develop and implement programs
CHCPRP003     Reflect on and improve own professional practice
CHCMGT005   Facilitate workplace debriefing and support processes
CHCDEV001    Confirm client developmental status
CHCMHS005   Provide services to people with co-existing mental health and alcohol and other drug issues
CHCDIS010      Provide person-centred services to people with disability with complex needs
CHCCSM005    Develop, facilitate and review all aspects of case management
CHCDIS006      Develop and promote positive person-centred behaviour supports
CHCCCS004     Assess co-existing needs 
CHCCSL002     Apply specialist interpersonal and counselling interview skills
CHCADV002    Provide advocacy and representation services

Diploma of Community Services (Case Management)
CHCCOM003   Develop workplace communication strategies
CHCLEG003     Manage legal and ethical compliance
HLTWHS004    Manage work health and safety
CHCDIV003     Manage and promote diversity
CHCDEV002    Analyse impacts of sociological factors on clients in community work and services
CHCCCS007     Develop and implement programs
CHCPRP003     Reflect on and improve own professional practice
CHCMGT005   Facilitate workplace debriefing and support processes
CHCDEV001    Confirm client developmental status
CHCMHS005   Provide services to people with co-existing mental health and alcohol and other drug issues
CHCCCS004    Assess co-existing needs  
CHCCSM005  Develop, facilitate and review all aspects of case management 
CHCCSM004  Coordinate complex case requirements 
CHCCSM006  Provide case management supervision
CHCCSL002   Apply specialist interpersonal and counselling interview skills 
CHCDIS006   Develop and promote positive person-centred behaviour supports
CHCDIS010   Provide person-centred services to people with disability with complex needs 
CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drug issues 

Tuition Information

All of our quoted costs for the Diploma of Community Services include materials, resources and enrolment costs. The only additional cost will be for your Police Check and Working with Children Check, which you will need to apply for separately prior to going on placement.

Full Fee Enrolment

$7,500 - This cost is the full fee for the course.

Equal Opportunity

Skills Training Australia is fully committed to the principles of equal opportunity and to providing training opportunities for all people. We actively encourage potential students from disadvantaged groups to apply for training opportunities with us. We would especially encourage people with an Aboriginal background, students who do not have English as their primary language, mature aged students, and students with disabilities or impairments to apply.

For more information about our fees please see our Fees and Funding page.

Student Entry Procedure - for eligible students electing to access VET Student Loans

All students wishing to apply for a Commonwealth VET Student Loan must be assessed for academic suitability to undertake a high level VET qualification.

This academic assessment is in addition to any entry requirements that may be required for the specific course a student wishes to undertake.

The student must:

  • provide a copy of the individual's senior secondary certificate of education from an Australian agency; OR
  • provide evidence of attainment of an Australian Qualificiation Framework qualification at certificate 4 or above; OR
  • undertake an approved reading and numeracy assessment and meet the required standard. The assessment tool used is either the Core Skills Profile for Adults (CSPA) testing, published by the Australian Council for Educational Research Limited (ACER) or VETASSESS and the student must attain a minimum of ACSF Exit Level 3 in both reading and numeracy.

VET student loans will not be approved for students who do not meet eligibility requirements

A VET student loan gives rise to a HELP debt that continues to be a debt due to the Commonwealth until it is repaid

For more information, please refer to our VET Student Loans page.

Please contact 1300 656 699 for future course dates

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