Certificate III in Health Services Assistance HLT33115

CRICOS Course Code: 093438M

 The Certificate III in Health Services Assistance qualifies you to provide assistance to health professionals with services to clients and patients. While you won’t actually be delivering direct care to clients, a Health Services Assistance role will see you being in direct client contact. You will be qualified to undertake positions such as assistant in nursing, nursing support worker, patient service attendant and orderly.

Skills Training Australia's Certificate III in Health Services Assistance has been developed in consultation with industry professionals, and is delivered by experienced nursing care trainers. This program can be delivered in one of our classroom programs at our Knox Campus in Melbourne's East or nationally at employer sites.

Why Study at Skills Training Australia?:

  •  We have some of the best placement partnerships in Victoria

We have placement agreements with some of the best public and private hospital and health care organisations in the state. We arrange all of your placement hours within the metropolitan area of Melbourne or regional areas of Victoria. 

Please note: any necessary travel and/or accommodation requirements are borne by the student.

  •  Our campus locations make studying near home easier

We have a long established campus in Knox and a new campus in the heart of Melbourne CBD, a short walk from Southern Cross Station and Flagstaff Station.

  •  Our fees are highly competitive for comparable quality courses

For Certificate III in Health Services Assistance we offer fee-for-service places and Victorian Government subsidied places through the Skills First Program for eligible Victorian students (places are limited).  Please speak to one of our Business Development Team Members for more information.

  •  Regular course Intakes are available throughout the year

We offer regular course intakes throughout the year. All of our training courses are delivered during school terms to accommodate all lifestyles.

  •  Our staff are passionate about health care

All of our trainers are currently working in the health/nursing industry. This ensures that we are always up to date with current practice and procedure. You will be safe knowing that you are receiving the best and most relevant education possible in the health care field.

  •  Our modern campuses are designed around our students

We focus on your success while you study with us, providing comfortable, uncrowded training spaces, and dedicated assistance during your course.

There are no qualification or educational prerequisites to gain entry into the Certificate III in Health Services Assistance.


Pre-Training Review
Skills Training Australia will conduct a review of your current competencies, including literacy and numeracy skills, in order to ensure this is the most appropriate qualification to achieve your intended outcomes.

Is this course right for you?
The Certificate III in Health Services Assistance is the entry level qualification into the hospital and health care environment. This qualification will suit any individual who desires to work as a Health Services Assistant (HSA). These workers:
• Carry out activities to maintain personal care and/or other activities of daily living for people in a direct care environment
• Carry out activities related to individualised care plans
• Provide services and support to nursing staff, patient movement, or cleaning and food services.
• Other roles may include operating theatre support and assisting in nursing work in acute care
You need to be compassionate, empathetic, and hard working.
The requirements for care are different for each patient and can change with time. Some people need a little bit of help, while others rely on you to provide more services for their personal needs.
There are many positive aspects to this role, and it also offers some challenging aspects. Knowing both will help you make an informed decision about whether this is the right career path for you.
Police Check and Working with Children Checks
In most cases, it will be a requirement of your placement provider that you undertake a Police Check and a Working with Children Check. Both checks generally need to be clear to allow you to go on placement. Where a student has been identified as having a disclosable outcome, it is up to the student to contact the Training Manager should they wish to disclose the outcome and discuss.
Placement is a mandatory requirement of all of our courses and failure to undertake placement will result in not passing the course. Obtaining these checks, and any cost associated with applying for them, is your responsibility. They need to be current and must be obtained prior to your first day of placement - they will need to be sighted by your placement supervisor and/or the manager you are reporting to.

Course Structure

To obtain your Certificate III in Health Services Assistance, you must complete 15 units of competency, and be competent in the practical delivery of the course, obtained over 120hrs of practical placement.

Delivery Models

Skills Training Australia offer a number of different delivery models to assist students and businesses in achieving their desired outcomes. We recognise that all individuals learn in different ways, so we have designed various models to cater for the needs of the industry. Skills Training offer the following learning models for the Certificate III in Health Services Assistance:

Classroom Program - this model is delivered within a classroom setting, incorporating skills assessments within our Practical Lab rooms. This program will be delivered 2 days per week for 9 months (3 terms) including three weeks of practical placement.

On-the-job training / Traineeships - This program is designed to work with your current Health Care employer. This will allow you to have the program delivered to you in a supported work environment. A training plan will be created, in conjunction with you and your employer, highlighting the course schedule and requirements. You MUST be already employed in the industry and meet traineeship requirements to be eligible for this model. The timeframe for completion of the program will be 3 terms.

Delivery Locations

The qualification can be delivered at a Skills Training Australia campus or at your place of employment.

Work Placement

A minimum of 120 hours of work placement is required for the Certificate III in Health Services Assistance with Skills Training Australia. Placement needs to be undertaken in an acute setting, and must be signed off by a workplace supervisor/mentor. Placement is traditionally unpaid.

If you are employed and undertaking a traineeship, work placement can be negotiated as part of your normal working duties.This must be approved by your employer and will be monitored by your Skills Training Australia Trainer and Assessor.

Career Options

Once you have completed your Certificate III in Health Services Assistance, you can apply for a range of different positions, including:

Assistant in nursing
Nursing assistant
Nursing support worker
Patient service attendant
Patient support assistant
Patient care assistant
Ward assistant
Ward support

Further Education Pathways

On successful completion of the Certificate III in Health Services Assistance, participants are able to apply with Skills Training Australia for:

HLT54115 Diploma of Nursing

The Certificate III in Health Services Assistance is made up of 15 units

CHCCOM005   Communicate and work in health or community services
BSBMED301    Interpret and apply medical terminology appropriately
HLTAAP001     Recognise healthy body systems
CHCDIV001     Work with diverse people
HLTINF001       Comply with infection control policies and procedures
HLTWHS001    Participate in work health and  safety
BSBWOR301   Organise personal work priorities and development
CHCCCS002     Assist with movement
CHCCCS020     Respond effectively to behaviours of concern
CHCCCS026     Transport individuals
HLTAIN001      Assist with  nursing  care in an acute care environment
HLTAIN002      Provide non-client contact support in an acute care environment
CHCCCS010     Maintain a high standard of service
CHCCCS012     Prepare and maintain beds
HLTAID003      Provide first aid

Tuition Information

All of our quoted costs for the Certificate III in Health Services Assistance HLT33115 include materials, resources, enrolment costs, and placement. The only additional cost will be for your Police Check and Working with Children Check, which you will need to apply for separately prior to going on placement.

We currently hold a contract with the Victorian State Government to offer subsidised training places to eligible individuals in Victoria under the Skills First Program; numbers are limited.

You will either be assessed as a Government Subsidised Student or a Full Fee Paying Student.

"The student tuition fees as published are subject to change given individual circumstances at enrolment"

Skills First Program

*$1200.00 is the funded tuition fee. The hourly tuition fee calculates to $2.13 per hour.

For students eligible for the concession fee, *$240.00 is the funded tuition concession fee. The hourly tuition fee calculates to $0.43 per hour.

Full Fee Enrolment

$2,000.00. This cost is the full fee for the qualification.

Approximate Skills First Program Contribution

If you are eligible for the Skills First Program, the approximate value of the contribution from the Victorian Government towards the qualification you are considering is $5840.00

*Skills Training Australia may use both State and Federal funding, eligibility criteria does apply

Equal Opportunity

Skills Training Australia is fully committed to the principles of equal opportunity and to providing training opportunities for all people. We actively encourage potential students from disadvantaged groups to apply for training opportunities with us. We would especially encourage people with an Aboriginal background, students who do not have English as their primary language, mature aged students, and students with disabilities or impairments to apply.

For more information about our fees please see our Fees and Funding page.

Melbourne CBD

Term 1 - January

Term 2 - April

Term 3 - July

Term 4 - October


Please contact 1300 656 699 for specific dates

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